ALPENGLOW LABS

Terms and Conditions of Sale, Use, and Liability Waiver

This Terms and Conditions of Sale, Use, and Liability Waiver (the “Agreement”) is a legally binding contract entered into by and between the purchasing individual or entity (hereinafter the “Customer”) and AlpenGlow Labs (hereinafter the “Company”). By accessing this website, creating an account, or purchasing, receiving, or otherwise utilizing any product, material, or service provided by the Company, the Customer explicitly agrees to be bound by the following terms.

1. General Use & Age Requirements

By interacting with this website or completing a purchase, the Customer affirms and guarantees that:

• They are at least twenty-one (21) years of age and possess the legal capacity to enter into this binding contract.

• They will comply fully with all regional, state, national, and international laws and regulations.

• They will not utilize the website, its content, or any purchased products for fraudulent, unauthorized, or unlawful actions.

• The Company retains the absolute right to refuse service, cancel orders, or terminate user accounts at its sole discretion without prior notification.

2. Research, Analytical, & Educational Use Only (Legal Disclaimer)

All compounds, materials, and products distributed by Alpenglow Labs are formulated and sold strictly for laboratory research, analytical studies, and educational purposes only by qualified professionals.

• Prohibited Uses: Under no circumstances are these products intended or permitted for human or veterinary consumption, diagnostic testing, therapeutic applications, or incorporation into foods, supplements, cosmetics, or pharmaceuticals.

• Regulatory Status: The Customer acknowledges that these products are not approved or regulated by the U.S. Food and Drug Administration (FDA), the Drug Enforcement Administration (DEA), or any comparable regulatory body, as they are labeled and distributed solely as non-consumable investigational research materials.

• User Qualifications: Products may only be handled by individuals who possess the appropriate scientific training, equipment, and understanding of safe laboratory protocols, including the correct handling, storage, and disposal of bioactive compounds.

• No Medical Advice: No content, descriptions, or communications on the Company’s website or marketing materials shall be interpreted as medical, therapeutic, or reconstitution advice. The Company strictly prohibits providing deployment instructions.

• Account Restrictions: Any inquiries requesting reconstitution, dosage, or human application violate our terms of service and will result in an immediate, permanent block from placing orders across our website and all affiliated networks. Falsification of research intent constitutes willful fraudulent misrepresentation.

3. Assumption of Risk & Sole Responsibility

The Customer assumes complete and exclusive liability for the storage, handling, validation, and application of all purchased materials, whether utilized by the Customer or a third party.

• Local Legality: The Customer is solely responsible for verifying the legality, compliance restrictions, and suitability of any product within their specific jurisdiction.

• Independent Validation: While the Company may provide third-party or internal analytical data (such as Certificates of Analysis), it remains the Customer’s responsibility to conduct independent verification and quality validation using industry-standard laboratory testing methods.

• Warranties: The Company explicitly disclaims all warranties, whether express or implied, including any implied warranties of merchantability or fitness for a particular purpose.

4. Indemnification and Release of Liability

The Customer agrees to indemnify, defend, and hold harmless Alpenglow Labs, its members, managers, officers, employees, agents, suppliers, contractors, affiliates, and successors (collectively, the “Released Parties”) from and against any and all claims, financial losses, damages, legal actions, penalties, administrative costs, and attorney’s fees arising out of or relating to:

• Personal injury or property damage resulting from the handling or storage of the products.

• The misuse, mislabeling, or unauthorized redistribution of any compound.

• Violations of import/export laws, customs regulations, or local statutes.

• Regulatory enforcement or legal actions linked to the possession, purchase, or use of any Company product.

This indemnification clause remains active regardless of alleged negligence, omissions, or failures to warn by the Company, and shall fully survive the completion, cancellation, or termination of any transaction or business relationship.

5. Orders, Pricing, & Payment Policy

• Availability: All orders are subject to stock availability and formal acceptance by our fulfillment team. Prices are subject to adjustment at any time without prior notice.

• Offline Payments: Payments must be finalized through our approved offline methods (such as Zelle, Venmo or Cash App) at checkout. Any applicable transaction or processing fees will be transparently displayed as a separate line item.

6. Waiver of Payment Disputes & Chargebacks

The Customer explicitly waives all rights to initiate payment disputes, chargebacks, or reversals with their financial institution or payment application. Initiating a dispute constitutes a material breach of this Agreement.

• In the event of an unauthorized chargeback or reversal, the Customer remains fully liable for the original purchase price, all collection costs, administrative penalties, and reasonable attorney's fees incurred by the Company.

• The Company reserves the right to pursue civil and criminal remedies for fraudulent payment reversals and may share relevant transactional data to enforce service bans across affiliated industries.

7. Shipping, Delivery, & Risk of Loss

All materials are securely packaged and dispatched via established commercial carriers.

• Transfer of Risk: Upon the release of the shipment to the carrier (UPS or USPS), the entire risk of loss, theft, damage, or transit failure transfers completely to the Customer.

• Claims Handling: The Customer must address all tracking delays, transit damage, missing packages, or carrier mis-scans directly with the shipping carrier. Alpenglow Labs bears no liability for shipping failures, regardless of shipping speed or optional insurance selected.

• Fulfillment Timeline: Tracking numbers are generated upon payment confirmation; please allow up to 72 business hours for fulfillment, packaging, and carrier drop-off, and up to 72 hours for carrier tracking portals to update.

• Final Sale Policy: Due to the sterile nature of laboratory research products, ALL SALES ARE FINAL. We do not accept returns, offer refunds, or provide complimentary reshipments or replacements for packages that are lost, delayed, misdelivered, or seized by regulatory entities. Approved order cancellations prior to shipment are subject to a forfeiture fee equal to our payment gateway processing costs.

• Domestic Only: Alpenglow Labs operates strictly within domestic borders; we do not offer international shipping options. The Customer is responsible for any applicable regional taxes or clearance documentation.

8. Delay Disclaimer

Alpenglow Labs is completely exempt from liability for fulfillment or transit delays caused by events beyond its reasonable control. This includes, but is not limited to, severe weather, natural disasters, carrier disruptions, labor shortages, political unrest, or regional health emergencies. Estimated delivery timelines are strictly non-binding approximations, and the Customer agrees to accept reasonable logistical delays without compensation or refund eligibility.

9. Intellectual Property

All content featured on this website—including text, graphics, logos, product names, analytical methodologies, and overall design—is the exclusive property of AlpenGlow Labs or its licensors. The Customer shall not copy, reproduce, distribute, reverse engineer, or exploit any proprietary information or compounds without explicit, prior written authorization from the Company.

10. Confidentiality & Non-Disclosure

The Customer agrees that any non-public information exchanged throughout the course of business, inquiries, or transactions—including but not limited to custom synthesis details, sourcing logistics, custom formulations, and pricing structures—is strictly confidential. The Customer agrees to prevent unauthorized access to this information and shall not disclose it to third parties. This protection survives the termination of this contract for a period of five (5) years from the date of disclosure.

11. Governing Law, Jurisdiction, and Dispute Resolution

This Agreement shall be governed by, interpreted, and enforced in accordance with the laws of the State of Colorado, without regard to its conflict-of-law principles.

• Arbitration Option: At the sole and exclusive discretion of the Company, any legal dispute, claim, or controversy arising out of this Agreement may be submitted to binding arbitration rather than traditional court litigation. If the Company elects arbitration, it will take place at a venue of the Company's choosing within the state of Colorado, using an arbitrator selected exclusively by the Company. The Customer agrees to bear all administrative and filing costs associated with the arbitration process.

• Judicial Forum: If the Company elects not to utilize arbitration, both parties agree that any formal legal actions must be brought exclusively in the state or federal courts located in the Denver metropolitan area, Colorado, and the Customer irrevocably consents to the personal and subject-matter jurisdiction of those courts.

12. Severability & Entire Agreement

This Agreement, alongside the website's published Privacy Policy, constitutes the entire and exclusive understanding between Alpenglow Labs and the Customer, completely superseding all prior discussions, marketing claims, or verbal proposals. If any single provision or clause within this Agreement is determined by a court or arbitrator to be invalid or unenforceable, that specific section shall be modified to the minimum extent necessary, and all remaining provisions shall continue in full force and effect.